Engineering Service and Support
Consulting And Supporting Service
Our expert engineers speak three languages fluently: Thai, English and Japanese. We provide troubleshooting, parts recommendations, operation advice and programming advice such as fault diagnosis, replacing a defective module, or recommending the best alternative which depending on the nature of the problem and condition of your equipment.
Our fully-qualified engineers arrive equipped with diagnostic equipment, tools and replacement parts to provide troubleshooting services as well as operations and programming support. We also provide solutions to meet your unique industrial automation challenges, evaluate system performance and make recommendations to maximize uptime, increase productivity and improve the overall performance. Moreover, our technical experts have access to Mitsubishi Electric FA database which we store all data and knowledge to ensure world class efficiency and serve the best support to our customers.
Repair And Maintenance Service
All of our engineers who take a responsibility on repairing have been trained from MITSUBISHI Japan directly. Moreover, we also import a testing and measuring tools that have a same standard as using in Japan to ensure that all the products will work properly once they have been repaired. All the cases of repairing will be kept in our system to improve our technicians’ knowledge. Therefore, repairing duration can take less than 30 days. All of our repairing processes are operated in a country therefore this can guarantee the most reasonable price. We also develop preventive maintenance for inverter and remote maintenance via GSM modem.
Extended Warranty Contract (EWC) And Retrofit
Next day shipping
To maximize productivity, Mitsubishi Electric Factory Automation (Thailand) Co., Ltd. provides a fast delivery system to deliver required products to our customers. Most of our orders will be shipped on the next working day of receipt of a purchase order