Engineering Service and Support
FA e-Learning
Our Services
Elevate your factory operations with our professional engineering consulting services. Our expert engineers, fluent in Thai, English, and Japanese, provide comprehensive support—from troubleshooting technical issues to optimizing operations and programming. We offer tailored recommendations that match the real conditions of your equipment and production processes.
Professional troubleshooting services by expert engineers equipped with advanced diagnostic tools and replacement parts to resolve issues comprehensively. We also provide end‑to‑end industrial programming support, system performance evaluation, and tailored recommendations to maximize operational efficiency. Our services are backed by technical specialists with access to Mitsubishi Electric Factory Automation’s global knowledge database, ensuring the highest quality support for your operations.
Maintenance and repair services by Mitsubishi Electric Japan–certified engineers. Our team uses the same standardized testing equipment as Mitsubishi Electric Japan to ensure every repaired unit operates flawlessly. All repair data is recorded to continuously enhance service quality. Most repairs are completed within 30 days since all processes are handled locally, ensuring the best value for customers. We also offer preventive maintenance, industrial automation repair services, and remote maintenance via GSM modem.
MITSUBISHI ELECTRIC CNC is committed to developing new products and services to meet the needs of customers. Therefore, we offer after-sales service such as EWC (Extended Warranty Contract) or 1-year warranty for CNC Controller for the best value of our customers. We also provide Retrofit service for customers who want to increase an efficiency like having new CNC machine.
To maximize productivity, Mitsubishi Electric Factory Automation (Thailand) Co., Ltd. provides a fast delivery system to deliver required products to our customers. Most of our orders will be shipped on the next working day of receipt of a purchase order
Skill Standard Test Center: Programmable Logic Controller (Programmable Logic Controller: PLC) Level 1, which is the first to be licensed to open as a center for testing labor standards. By focusing on increasing the number of quality labor in Thailand
An annual maintenance program for industrial robots reduces risks from unintentional stops that may affect production. It also improves the robot's efficiency, increases productivity, and extends the lifespan of the robot for a longer period.
An alternative service for customers who face programming issues or failure in performance due to program execution errors., provided by a team of expert engineers from Mitsubishi Electric Factory Automation (Thailand) Co., Ltd., covering all factory automation products such as PLC, Servo, Inverter, Human-Machine Interface(HMIs)-GOT, Vision sensor, Code reader, SCADA system and Industrial robots.
Solutions and program design services. Focus on development of industrial automation by improving the system in order to work with maximum efficiency according to the concept "Changes for the better" and can be displayed as information that is easy to understand for users with after-sales service. Assure customers that they will receive direct support from the brand owner. and meet all needs according to the plan.
New solution from Mitsubishi Electric! with LINE Notification Solution, it is a solution package that notifies the status or production problem of machines to LINE Application. This solution is a ready-to-use application that can be integrated with the Mitsubishi Electric C Intelligent Function Module (RD55UP12-V). And applications can also be installed on Linux® operating systems.